Retail workers will need skills such as machine learning, AI and big data analytics in 2020.
IT skills are in demand more than ever, and they’ll be needed in the retail industry in 2020 to keep e-commerce platforms operating effectively and to help stores manage inventory.
Among the skills in demand are big data analytics, application development and use of artificial intelligence.
“What retail desperately needs now is people who understand math, things like factor analysis, regression analysis, predictive validity, statistics and how can you apply it to this thing called big data,” said James E. Dion, founder and president of Dionco, a Chicago-based retail consulting firm. “That is so lacking in retail but just starting.”
In 2020, retail professionals won’t just need to track pricing, but the price of a shopping basket, said Greg Girard, program director, worldwide omnichannel retail analytics strategies at IDC Retail Insights.
Another key skill in demand will be inventory management using RFID tagging, Dion noted.
Check out the infographic below to learn about the top 5 tech skills retailers will need to optimize their business in 2020.